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CALL SUPPORT+97142628523, +971556549827
WORKING HOURSMon - Sat 9.00 - 9.00
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FREQUENTLY ASKED QUESTIONS

  • WHAT ARE THE REQUIRED DOCUMENTS ?

    • Authorization Letter
    • Original Bill of Lading / Airway Bill
    • Original Invoice
    • Original Packing List
    • Original Certificate of Origin

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  • HOW LONG IT TAKES FOR CUSTOMS CLEARANCE?

    Once the shipment has arrived and the Delivery Order is ready, custom clearance takes only 24 hours.

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  • DOES MY SHIPMENT REQUIRE CUSTOMS INSPECTION?

    Most general cargo shipments don’t require Customs Inspection. However, Customs hold the right to inspect any or all the shipments passing through the port.

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  • HOW IS THE CUSTOMS DUTY CALCULATED?

    5% of CIF Value (cost of Goods + Insurance + Freight) subject to Customs Evaluation.

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  • ARE THERE ANY HIDDEN CHARGES I SHOULD BE AWARE OF?

    Depending on each case, please call for more info.

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